Reference

permen138 Privacy Policy, Clearly Explained

The permen138 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests
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permen138 permen138 Privacy Policy, Clearly Explained
HELP WITH PRIVACY

Get Help With Your Data Request

A clear contact path helps when you want to ask about a record, correct an account detail or understand why verification data appears in your account. Use the support route connected to your account area and include the email or phone identifier attached to your sign-in. We may ask for limited details to confirm that the request comes from you, but never send a wallet PIN.

Team online

Access request

Ask us for the personal data connected to your permen138 account through the account support route. Include your registered contact detail so we can locate the correct record.

Correction path

If your phone number or account detail is inaccurate, tell us which field needs changing. We check the account before applying an update and keep a record of the request.

Payment question

For a DANA, OVO, GoPay or QRIS reference linked to your account, share the receipt identifier rather than wallet credentials. Our support path can check the related status.

DATA HANDLING

How We Protect Your Privacy Choices

Privacy work is part of each account step, from the first phone check to a later request to change stored details.

Account details

We collect the contact and verification details needed to create, maintain and protect your account. Your phone verification is tied to account access, so a request can be matched to the right record.

Device signals

When you sign in on a mobile browser or desktop, we may record device type, browser information and login events. These signals help us identify unusual access without asking for wallet passwords.

Cookie settings

Cookies can keep a session connected and help us understand which policy pages are opened. You can manage cookie behaviour through your browser settings, though some account steps may then need repeating.

Account security

We use phone verification and account checks before handling sensitive requests. If a sign-in looks unusual, we may pause the request until you confirm the account detail linked to it.

Retention periods

We retain account, verification and transaction references only for the period needed for account administration, security checks and legal duties. When a record is no longer needed, handling follows our removal process.

Change requests

You can ask us to access, correct or clarify personal data through the support path. We review the account identifier first, then explain what action is available under local law.

Privacy Policy Questions From Indonesia

These Privacy Policy answers address the searches we hear most often before an account is opened. They explain account records, local wallet references, browser data and the steps for contacting us, so you can decide what to share before using the service where local law permits.

The permen138 Privacy Policy explains how we collect, use, protect and retain account, device, cookie and payment-reference data. It also describes how you can request access or correction.

We may collect your registered contact detail, phone verification result, account activity, device and browser signals, plus records needed to match DANA, OVO, GoPay or QRIS status.

Yes. The Privacy Policy covers transaction references and payment status connected to your account. We do not ask you to provide a wallet PIN or full payment password in a support request.

We use phone verification to connect account access with the correct account, reduce mistaken changes and confirm certain privacy requests. Handling remains subject to local law and applicable account rules.

You can contact us through the account support route and request access to personal data connected with your sign-in. Include your registered phone or email so we can verify the request.

Send a correction request through support and identify the field that is wrong. We verify the account first, then update eligible details or explain why a record must remain.

The Privacy Policy allows retention for account administration, security checks, transaction matching and legal duties. The period depends on the record and obligations that apply where local law permits.

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