Reference

permen138 Legal For Clear Account Access

permen138 Legal gives you a clear place to check account conditions, wallet records and data choices before you open an account.

Indonesia termsPhone verificationWallet recordsLocal-law access
permen138 permen138 Legal For Clear Account Access
HELP WITH ACCESS

Get A Direct Route For Legal Help

A clear contact path matters when a Legal question affects your account or wallet record. We keep policy help close to the account area, so you can point us to the exact clause, verification step or receipt status that needs attention. Use the route that matches your issue, and include your registered phone details without sending a password.

Team online

Account help

Ask about Legal conditions, phone verification or an access decision through account help. We can locate the relevant account step without asking you to share your password.

Wallet status

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, provide the receipt reference and wallet status so we can trace the policy question accurately.

Privacy request

Use the privacy route to ask about stored details, cookie choices, retention or a correction. State the change you want and we will direct it to the appropriate contact.

DATA PRACTICE

How We Apply This Legal Policy

We treat Legal as an operating process, not a short statement at the bottom of a page. Account access follows the submitted details and phone verification, while wallet records are checked against…

Data handling

We use registration details and phone verification records for account access checks. Payment references from DANA, OVO, GoPay, QRIS and bank rails are handled as account-related records.

Cookie choices

Cookies can support account continuity and page settings. Our Legal terms explain their purpose, while your browser controls provide a route to remove or restrict them.

Account security

Keep your phone details current and never share your password. If access looks unusual, contact account help and identify the affected step rather than sending private credentials.

Record retention

We retain account and payment records according to the stated Legal requirements and operational need. The policy route lets you ask which record category your request concerns.

Contact ownership

Account help handles access conditions, while the privacy route handles data, cookies and correction requests. Choosing the matching path reduces transfers between contacts.

Change requests

To request a correction, name the account detail, explain the change and provide a safe way to confirm ownership. Do not include your password or wallet PIN.

Answers About Legal And Your Account

These Legal answers cover the questions we expect before an Indonesian account is opened or an existing detail is changed. We keep the wording practical, with direct references to eligibility, verification, wallet records, cookies and contact routes. If your situation is not covered, use account help or the privacy request path.

permen138 Legal covers account conditions, eligibility, phone verification, wallet records, cookies, security, retention and data requests. It is the place to check policy details before opening or changing an account.

Yes. Access depends on local law. Check the rules that apply to your location before opening an account, and do not continue where the service is not permitted for you.

Phone verification connects the account to the submitted contact detail and helps us assess an access request. Keep that number current so account help can identify the correct record.

DANA and QRIS references are treated as payment records linked to your account step. Keep the receipt reference if you need us to check a wallet status or policy question.

Yes. Use the privacy request route, name the detail that needs correction and explain the requested change. We may ask for a safe ownership check without requesting your password.

Legal explains why cookies may support account continuity and page settings. You can also use browser controls to restrict or remove cookies, although some account functions may change.

Use account help for access, verification or account conditions. Use the privacy request path for data, cookies, retention or corrections, and include only the details needed to locate your request.